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Everything you need to create inspection reports, balloon drawings, import CMM data and run production with QA Report.

  • Getting Started
  • Machine File Upload
  • User Roles & Permissions
  • Understanding Groups
  • Dashboard
  • Measurement Types
  • Canvas / Drawing Page
  • PDF Export
  • Report Search
  • Wizard Mode
  • Report Details & Editing
  • Sharing & Collaboration
  • Units & Precision
  • Statistics & Analysis
  • Projects
  • Report Status & Kanban
  • CMM Data Import
  • Report Export/Import
  • Troubleshooting
  • Subscription Plans
  • Admin Panel Features
  • Keyboard Shortcuts
  • Contact & Support
  • Inventory Control
  • Platform Architecture & Security

Getting Started

Creating Your First Report

  1. Click "Create New Report" from the dashboard
  2. Fill in customer and part information
  3. Add measurement rows
  4. Enter dimensional data
  5. Save and export as PDF

Report Fields Explained

  • Customer: Client or company name
  • Part Name: Description of the part being inspected
  • Drawing Number (DRW NO): Engineering drawing reference
  • Revision (REV): Drawing revision number
  • Inspector: Person performing the inspection
  • Order Number: Purchase order or work order reference
  • Sample Size: Number of parts being inspected
  • Machine: Inspection equipment used

Machine File Upload

How to Upload Machine Files

Automatically fill in report details by uploading a machine inspection file:

  1. Click "Create New Report"
  2. Look for "Machine File Upload (Optional)" section at the top
  3. Click the file input and select your machine file (.txt or .rep)
  4. Fields will auto-fill: Customer, Drw No, Rev, Order No, Machine, Inspector
  5. Review the auto-filled data (highlighted briefly)
  6. Complete any remaining fields manually

Smart Features

  • Detects and corrects common typos (e.g., "BACH NO" → "BATCH NO")
  • Supports multiple field name variations
  • Maximum file size: 5MB
  • Supports .txt and .rep formats
  • Safe: Won't overwrite existing form data

Expected File Format

Lines in machine files start with double asterisk (**) followed by field name and value:

  • CUSTOMER: ACME CORP
  • DRW NO: 142-DS-5421
  • REV: C
  • BATCH NO: 1456775
  • INSPECTOR: ALEX
  • MACHINE: LK

User Roles & Permissions

Role Types Overview

RoleReport VisibilityInspector AssignmentUse Case
UserOwn reports onlySelf only (auto-assigned)Individual inspectors
PowerUserOwn + group members' reportsSelf + group membersTeam leads, supervisors
AdminAll organization reportsAnyone in organizationQuality managers, owners

User Role Details

  • Report Visibility: Can see only reports where they are assigned as the inspector
  • Creating Reports: Automatically assigned as inspector. Dropdown shows only their own name.
  • Editing: Can edit their own reports
  • Deleting: Cannot delete reports (admin only)

PowerUser Role Details

  • Report Visibility: Can see their own reports plus all reports from users in the same groups
  • Creating Reports: Inspector dropdown shows themselves and all users from their groups
  • No Group Membership: If not assigned to any group, functions like a regular User
  • Editing: Can edit reports they have visibility to
  • Deleting: Cannot delete reports (admin only)

Admin Role Details

  • Report Visibility: Can see all reports in the entire organization
  • Creating Reports: Can assign any user in the organization as inspector
  • Editing: Can edit any report in the organization
  • Deleting: Can delete any report in the organization
  • User Management: Can add, remove, and change roles of users
  • Group Management: Can create and manage groups
  • Organization Settings: Can modify organization settings, measurement types, tools

Understanding Groups

What Are Groups?

Groups organize users into teams and affect what PowerUsers can see.

  • Creating Groups: Admin Panel → Group Management → Create Group
  • Adding Users to Groups: Admin Panel → User Management → Edit User → Select Groups
  • Effect on PowerUsers: A PowerUser sees all reports from users in any group they share membership with
  • Multiple Groups: Users can belong to multiple groups. PowerUsers see reports from ALL their shared groups.

Example Scenario

If PowerUser "John" belongs to "Team A" and "Team B":

  • John sees his own reports
  • John sees all reports from Team A members
  • John sees all reports from Team B members
  • When creating a report, John can assign to himself or any Team A/B member

Dashboard

Dashboard Overview

The Dashboard provides a quick overview of your inspection work:

  • Statistics Cards: Total reports, active inspections, team members
  • Quick Actions: Create new report, search reports
  • Kanban Board: Visual workflow of all reports by status
  • Admin Section: Quick access to admin panel (admins only)

Kanban Board

Visual workflow management with drag-and-drop:

  • To Do: New reports ready to start
  • In Progress: Reports currently being worked on
  • For Review: Reports ready for quality review
  • Done: Completed reports (shows last 2 weeks)

Drag report cards between columns to change status instantly.

Measurement Types

Supported Measurement Types

QA Scribe Pro supports various measurement types including:

  • Dimensional: Linear measurements (length, width, height)
  • Geometrical (GD&T): Position, flatness, perpendicularity, parallelism, concentricity, cylindricity, circularity, profile, runout, angularity, symmetry, straightness

Tolerance Types

  • Bilateral: Equal plus/minus tolerance (e.g., 10.0 ±0.1)
  • Unilateral: One-sided tolerance
  • Limit: Upper and lower limit values

Canvas / Drawing Page

Canvas Features

The Canvas page allows you to:

  • Upload and view engineering drawings (PDF, images)
  • Add balloon callouts to drawings
  • Link balloons to measurement rows
  • Rotate and zoom drawings
  • Export annotated drawings to PDF
  • Use drawing tools for annotations
  • Auto-detect existing balloons on drawings

Adding Balloons

  1. Upload a drawing or select an existing one
  2. Click on the drawing where you want to place a balloon
  3. The balloon number corresponds to the Dim NO in the measurement table
  4. Balloons are saved automatically with the report
  5. Drag balloons to reposition them
  6. Delete balloons by selecting and pressing Delete or using the toolbar

Balloon Styling

Customize balloon appearance in Admin → Display Settings:

  • Balloon Color: Background color of the balloon circle
  • Balloon Size: Diameter of the balloon
  • Text Color: Color of the dimension number inside

Per-report styling can also be set from the Canvas page toolbar.

Auto-Detect Balloons

Automatically detect existing balloon numbers on your drawing:

  1. Click the Scan button in the toolbar
  2. The system analyzes the drawing image
  3. Detected balloons appear in a dialog for review
  4. Select which balloons to import
  5. Balloons are placed at detected positions

Note: Works best with clear, high-contrast drawings. Manual adjustment may be needed.

Drawing Tools

Unlock the canvas to access drawing tools:

  • Circle: Draw circles for highlighting areas
  • Rectangle: Draw rectangles for marking regions
  • Line: Draw straight lines
  • Arrow: Draw arrows pointing to features
  • Free Draw: Freehand pencil drawing
  • Text: Add text annotations

To unlock: Click the Lock icon in the toolbar. Remember to lock when done to prevent accidental changes.

Multi-Page Drawings

Navigate multi-page PDF drawings:

  • Use the page navigation arrows at the bottom
  • Each page can have its own balloons
  • Balloons are linked to specific pages
  • When exporting, all pages with balloons are included

Zoom and Pan

Navigate the drawing:

Desktop:

  • Scroll wheel: Zoom in/out
  • Click + Drag: Pan the drawing
  • Zoom buttons: Use +/- in toolbar

Mobile/Tablet:

  • Pinch: Zoom in/out
  • Two-finger drag: Pan the drawing
  • Double-tap: Reset zoom

Rotate Drawing

Rotate the PDF drawing if it's oriented incorrectly:

  • Click Rotate Left (↺) or Rotate Right (↻) in the toolbar
  • Rotation is saved to the PDF file
  • All balloons maintain their relative positions

Lock / Unlock Mode

The canvas has two modes:

Locked (default):

  • Can only pan and zoom
  • Cannot add or move balloons
  • Prevents accidental changes

Unlocked:

  • Can add, move, delete balloons
  • Access to drawing tools
  • Full editing capability

Click the Lock/Unlock icon to toggle. The canvas auto-locks when you leave the page.

PDF Export

Export Settings

Export reports to PDF with customizable settings:

  • Header Color: Set your organization's brand color
  • Banner Image: Upload company logo
  • Signature: Include inspector signature (if configured)
  • Show/Hide Balloons: Toggle balloon visibility in PDF

Export Options

  • Export PDF: Single report export
  • Export All: Batch export multiple reports
  • Include Drawing: Export report with annotated drawing

Report Search

Search Features

Search and filter reports across your organization:

  • Configure visible columns
  • Per-column filtering with operators (Contains, Equals, Starts With)
  • Sort by any column
  • Pagination with customizable page size
  • Drag-and-drop column reordering
  • Group column: shows the report group (see Report Status & Kanban → Report Groups). It is on by default, filters like any other column and suggests existing group names while you type.

Wizard Mode

Measurement Wizard Overview

The Measurement Wizard helps streamline data entry by guiding you through each dimension:

  • Navigate through dimensions one at a time
  • See which measurement tool to use
  • Canvas auto-pans to show the relevant balloon
  • Large input field optimized for quick entry
  • Filter options to focus on specific dimensions

Starting the Wizard

  1. Go to the Canvas page for your report
  2. Ensure balloons are placed on the drawing
  3. Click the Wizard button (magic wand icon)
  4. A popup shows available measurement tools
  5. Select which tools you'll be using this session
  6. Choose ordering: By Dim No or By Tool
  7. Click Start to begin

Tip: Select only the tools you have ready to minimize switching.

Wizard Navigation

Navigate through dimensions:

  • Forward/Back arrows: Move between dimensions
  • Keyboard arrows: Up/Down to navigate
  • Progress indicator: Shows current position (e.g., "5 of 23")

The canvas automatically pans to center on the current dimension's balloon.

Wizard Filters

Focus on specific dimensions:

  • Critical Only: Show only dimensions marked as critical
  • Empty Only: Show only dimensions without measurements
  • Show Empty Tool: Include dimensions with no tool assigned

Filters help you focus on what matters most for your current inspection.

Entering Measurements

For each dimension the wizard shows:

  • Dimension number (balloon number)
  • Measurement tool icon (what to use)
  • Nominal value with tolerances
  • Large input field for your measurement

Enter the value and press Enter or click Next to proceed. Out-of-tolerance values are highlighted.

Order by Tool

When Order by Tool is selected:

  • Dimensions are grouped by measurement tool
  • Complete all dimensions for one tool before moving to the next
  • Reduces tool switching time
  • More efficient for batch measurements

Example: All caliper dimensions first, then all CMM dimensions.

Design Mode

If nominal/tolerance values are missing, Design Mode lets you enter them:

  • Nominal: The target dimension value
  • Tol+: Upper tolerance (positive)
  • Tol-: Lower tolerance (negative)

These values are saved to the report and used for OOT calculations.

Mobile Wizard

On mobile devices, the wizard provides:

  • Full-screen interface for focused entry
  • Large numeric keyboard for easy tapping
  • Swipe gestures for navigation
  • Haptic feedback on supported devices

The mobile wizard is optimized for shop floor use with gloves or in challenging conditions.

Report Details & Editing

Display Modes

Switch between different views of your measurement data:

  • Results: Shows actual measured values
  • Deviation: Shows difference from nominal (actual - nominal)
  • Error: Shows percentage error from nominal
  • Min/Max: Shows range across all samples
  • Critical: Highlights out-of-tolerance measurements
  • Statistics: Shows mean, std dev, Cp, Cpk

Select the mode from the dropdown in the report toolbar.

Sample Numbers (SN)

Manage multiple samples for each dimension:

  • Sample Size: Set total number of samples in report settings
  • SN Columns: Each sample gets its own column (SN1, SN2, SN3...)
  • Navigation: Use SN selector to show specific sample columns
  • Per-page: Configure how many SN columns to show at once

Data entry can be done per-sample or via the Wizard mode.

Critical Dimensions

Mark dimensions as critical for special attention:

  • Click the star icon next to a dimension row
  • Critical dimensions are highlighted in the table
  • Filter by critical in the Wizard mode
  • Critical status appears in PDF exports

Use this for safety-critical or customer-specified important dimensions.

Out of Tolerance (OOT) Panel

When measurements exceed tolerance limits:

  • The cell is highlighted (color configurable in Admin)
  • OOT Panel appears at the top of the table with the correction tools
  • Select rows first: while the panel is open, every row shows a checkbox in the Dim No column and the header has a select-all box. Correct Selected, the slider and AutoFill act only on the ticked rows. With nothing ticked the buttons are disabled and nothing changes.
  • Correct Selected (n): replaces out-of-tolerance values in the ticked rows with in-tolerance values and fills empty cells. Restore Original brings the values back.
  • Correction range: the slider adjusts the ticked rows by a percentage of their tolerance
  • Decimals: corrected values are rounded to the tool's precision set in Admin → Measurement Tools, or to the toolbar precision when the tool has none
  • Save to DB stores the result; closing the panel discards it

Enable/disable the OOT panel in Admin → Display Settings.

Report Locking

Lock reports to prevent accidental changes:

  • Click the Lock icon in the report toolbar
  • Locked reports cannot be edited
  • Only Admins can unlock reports
  • Useful for completed/approved inspections

Locking preserves the report state for audit purposes.

Adding Measurement Rows

Add new dimensions to your report:

  1. Click Add Row button below the measurement table
  2. Enter dimension number (Dim No)
  3. Select measurement type (Diameter, Position, etc.)
  4. Enter nominal value and tolerances
  5. Select measurement tool (optional)
  6. Mark as critical if needed

Rows can be reordered by dragging or sorted by Dim No.

Document Attachments

Attach supporting documents to reports:

  • Drawings: Engineering drawings, sketches
  • Materials: Material certificates, test reports
  • Misc: Any other relevant documents

Upload via the Attachments section in the report details panel. Documents can be included in PDF exports.

Sharing & Collaboration

Public Sharing

Share reports with external parties without requiring login:

  1. Open the report and click Share button
  2. Toggle Enable Public Sharing
  3. Optionally set an expiration date
  4. Copy the generated link
  5. Share the link with customers, auditors, etc.

Public links provide read-only access to the report.

Share Settings

Configure sharing options:

  • Expiration: Set when the link stops working
  • Allow Clone: Let viewers copy the report to their account
  • View Count: Track how many times the link was accessed

Revoke access anytime by disabling public sharing.

Inspector Assignment

Assign reports to different inspectors:

  • Users: Can only be assigned to themselves
  • PowerUsers: Can assign to themselves or group members
  • Admins: Can assign to anyone in the organization

The assigned inspector appears on the report and in PDF exports.

Units & Precision

Measurement Units

Choose between measurement units:

  • Millimeters (mm): Metric system, default
  • Inches (in): Imperial system

Set the unit when creating a report or change it in report settings. The unit applies to all dimensions in the report.

Decimal Precision

Configure how many decimal places to display:

  • mm default: 3 decimal places (0.001)
  • inch default: 4 decimal places (0.0001)
  • Range: 0 to 6 decimal places

Higher precision for tighter tolerances. Precision affects display and PDF export, not stored data accuracy.

Statistics & Analysis

Statistical Calculations

For each dimension with multiple samples:

  • Mean (X̄): Average of all measurements
  • Range (R): Max value - Min value
  • Std Dev (σ): Standard deviation

View statistics in the Statistics display mode.

Process Capability (Cp/Cpk)

Measure how well your process meets specifications:

  • Cp: Process capability (spread vs tolerance)
  • Cpk: Process capability index (accounts for centering)

Interpretation:

  • Cpk > 1.33: Process is capable
  • Cpk 1.0-1.33: Process needs monitoring
  • Cpk < 1.0: Process needs improvement

Requires at least 2 samples for calculation.

Bonus Tolerance

For geometric dimensions with MMC (Maximum Material Condition):

  • Bonus tolerance is calculated based on actual feature size
  • Toggle Show Bonus Adjusted in report settings
  • Affects OOT highlighting when enabled

Common for position tolerances in GD&T.

Projects

What are Projects?

Projects let you group related reports that belong to the same production order, drawing, or customer job. Instead of tracking individual reports in isolation, you can:

  • See aggregate progress across all reports in an order
  • Organize work by customer, order number, or drawing number
  • Track project status on a dedicated kanban board
  • Attach documents like POs, specs, and work instructions at the project level

Creating a Project

To create a new project:

  1. On the Dashboard, click the view toggle and select Projects
  2. Click Create New Project
  3. Fill in the project details:
  • Name (required) - e.g., "Order 12345 - Shaft Assembly"
  • Customer - the customer this order belongs to
  • Order No - production or purchase order number
  • Drawing No - the drawing reference number
  1. Click Create

The project appears as a card in the Todo column of the project kanban.

Switching Between Reports and Projects View

The Dashboard has a toggle to switch between two views:

  • Reports View (default): Shows individual report cards on the kanban board
  • Projects View: Shows project cards with aggregated progress

Click the segmented control at the top of the kanban area to switch. Your last selected view is remembered for next time.

Project Kanban Board

The project kanban board works the same as the report kanban:

  • Four columns: Todo, In Progress, Review, Done
  • Drag and drop: Move project cards between columns to update status
  • Project cards show: name, customer, report count, and a progress bar
  • Progress bar: Shows percentage of reports completed within the project

Click any project card to open the project detail view.

Assigning Reports to a Project

You can assign reports to projects in several ways:

  • From Project Detail: Open a project, go to the reports section, and click Add Report
  • Auto-assign: Set up auto-group rules on the project to automatically assign matching reports
  • On Report Creation: When creating a new report from within the project view, it is automatically assigned to that project

A report can belong to only one project at a time. To reassign, remove it first then assign to the new project. To label reports freely without a project, use Report Groups (see Report Status & Kanban).

Auto-Group Rules

Auto-group rules automatically assign reports to a project based on matching field values:

  1. Open a project's detail view
  2. In the Auto-Group Rules section, configure matching criteria:
  • Match by Customer name
  • Match by Order Number
  • Match by Drawing Number
  1. Click Run Auto-Assign to apply rules to existing reports

New reports that match the rules will be automatically assigned to the project when created. Reports are assigned by creation date order.

Project Detail View

Click a project card to open the detail view with five sections:

  • Metadata: Project name, customer, order number, drawing number
  • Auto-Group Rules: Configure automatic report assignment criteria
  • Add Report: Manually search and add reports to the project
  • Reports List: All reports assigned to this project with their status
  • Documents: Attach project-level documents (POs, specs, work instructions)

Project documents are stored at the project level and are not inherited by individual reports.

Project Documents

Attach files to a project for reference:

  • Supported files: PDFs, images, spreadsheets, and other documents
  • Purpose: Store purchase orders, engineering specs, work instructions, or quality plans
  • Access: All team members with access to the project can view attached documents

Project documents are separate from report-level attachments (drawings, material certificates). They provide context for the entire order, not individual inspections.

Internal Notes

Every manufacturing project has an Internal Notes section at the bottom of the left panel, under Project Documents.

  • Click the header to expand it and type. Notes save by themselves a second after you stop typing; Saved appears when done.
  • The section remembers whether you left it open, and a small dot on the collapsed header shows that notes exist.
  • Anyone who can edit the project can write notes; others see them read-only.
  • Notes are for your team only. They never appear on the Route Card or any customer-facing document.

Adding a Part: Drawing Number Suggestions

When you add a part to a project and type its Drawing Number, a list of matches appears after two characters:

  • Existing parts from any project in your organization, with the part and project name
  • Reports with that drawing number, with part name, revision and date

Pick a match with the mouse or the arrow keys and Enter. Typing an exact match and leaving the field counts as a pick.

  • Part match: choose Use as template to copy the part's name, revision, material, notes, custom fields, process flow (route steps) and its drawing file and image, or Fill fields only to copy just the fields. Part number, quantities, stock, dates and material allocation are never copied.
  • Report match: choose Pull details from report to fill part name and revision and copy the report's drawing file and part image.

Copied files become the new part's own files, so later changes or deletion of the source do not affect it. Filled fields flash briefly, and a copied drawing shows its name in the upload slot where you can still replace it.

Finding Projects and Reports

Projects are integrated into the search system:

  • Report Search: The search table includes a Project column to filter reports by project
  • Project Kanban: Use the kanban board to browse projects by status
  • Report Cards: Report cards on the kanban show which project they belong to

Unassigned reports (not in any project) can be found by filtering for empty project field in the search table.

Report Status & Kanban

Report Statuses

Track report progress with four statuses:

  • To Do: New reports ready to start inspection
  • In Progress: Measurements actively being entered
  • For Review: Ready for quality review or approval
  • Done: Completed and approved reports

Change status by dragging cards on Kanban board or from report details.

Using the Kanban Board

The Kanban board on the dashboard shows all reports:

  • Four columns: To Do, In Progress, For Review, Done
  • Drag and drop: Move cards between columns to update status
  • Report cards: Show key info (customer, part, drawing number) and the group tag when the report is in a group
  • Card menu (⋮): Duplicate, Template, Assign to Group, Delete
  • Done column: Shows reports completed in last 2 weeks

Click any card to open the full report.

Report Groups

Group related reports under a free-text label, for example a batch, a customer order or a campaign. A report can be in one group and still belong to a manufacturing project.

  • Assign to Group: open the card menu (⋮) on the kanban and choose Assign to Group. Type to search existing groups or type a new name and press Enter to create it. Choose Remove from group to clear it.
  • Rename or delete a group: hover a group in the same dialog and use the pencil or trash icons. Renaming updates every report in the group; deleting only removes the label, the reports stay. Available to Admin and PowerUser.
  • Group tag: cards in a group show a small tag. Click it to see every report in the group, open any of them or remove it from the group.
  • Search: the Group column on the Report Search page lets you filter and sort by group.

CMM Data Import

Importing CMM Measurements

Import measurement data from CMM (Coordinate Measuring Machine) files:

  1. Open the report with dimensions already set up
  2. Click Import button in the toolbar
  3. Select your CMM output file
  4. System parses and matches dimensions
  5. Review the import preview
  6. Confirm to apply measurements

Supported formats: .txt, .rep, and common CMM outputs.

Dimension Matching

The import system matches CMM data to report dimensions:

  • Automatic: Matches by dimension number (Dim No)
  • Manual: Review unmatched dimensions in preview
  • Partial: Import only matched dimensions

If dimensions don't match, verify Dim No numbering in both the report and CMM program.

Dimension Identifiers: lines starting with `DIM` are read as dimensions. An Admin can add other labels in Admin > Report Fields Settings > Dimension Identifiers (e.g. `D`, `DIMENSION`), separated by commas. `DIM 1`, `dim-1`, `D1`, `DIM_1` and `dim1` then all become Dim No 1. Case and the separator (space, -, _, .) do not matter. Only lines starting with `**` are checked.

Import Summary

After import, a summary shows:

  • Number of dimensions matched
  • Number of values imported
  • Any unmatched or skipped dimensions
  • Warnings for out-of-tolerance values

Review the summary to ensure all expected data was imported correctly.

MCOSMOS Setup Guide

Step-by-step guide to configuring MCOSMOS software to generate output files compatible with QA-Report: serial numbers, part information, dimensions, GD&T tolerances, and manual measurements.

[Open MCOSMOS Setup Guide →](/help/mcosmos-setup)

Report Export/Import

Export/Import Overview

The Report Export/Import feature lets you download reports as portable ZIP archives and import them back. Use it to:

  • Back up important reports locally
  • Transfer reports between environments
  • Share report data externally

Each ZIP archive contains the full report data, all attached drawings, material certificates, miscellaneous files, and the part image.

Exporting Reports

To export reports:

  1. Go to the Search page
  2. Select one or more reports using the checkboxes
  3. Click Actions and choose Export Reports
  4. Click Start Export
  5. Each report downloads as an individual ZIP file to your Downloads folder

The export includes all report data (measurements, dynamic fields, balloon data) and all attached files. A progress bar shows the current status.

Importing Reports

To import a report from a ZIP file:

  1. Open the Create New Report dialog
  2. Click Import from ZIP
  3. Select a previously exported .zip file
  4. Review the preview (Part Name, DRW NO, REV, Customer, file count)
  5. Click Import Report

The imported report gets a new ID, is assigned to you as the inspector, and starts with Todo status. All files are re-uploaded to storage.

Feature Access

Report Export/Import is a plan-controlled feature. If the buttons appear greyed out, your subscription plan does not include this feature. Contact your administrator to upgrade the plan.

Troubleshooting

Reports Not Showing on Dashboard

Possible Causes:

  • Wrong time period filter selected
  • Inspector filter applied
  • No reports created yet

Solutions:

  1. Reset all filters to "All"
  2. Extend time period to "Last 1 year"
  3. Check if you have permission to view reports

PDF Export Not Working

Solutions:

  1. Ensure all required fields are filled
  2. Check browser pop-up blocker settings
  3. Try a different browser (Chrome, Firefox recommended)
  4. Clear browser cache and retry

Machine File Upload Issues

"No metadata found in file"

  • Check file has **FIELD: format (double asterisk)
  • Ensure metadata is at the top of the file
  • Verify file is .txt or .rep format

"Inspector not found"

  • Inspector name from file may not match system users
  • Manually select the correct inspector from dropdown
  • Ask admin to add inspector to system

"File size exceeds 5MB limit"

  • Use a smaller or compressed file
  • Only metadata section is needed (trim excess data)

Login/Authentication Issues

  • Clear browser cookies and cache
  • Try incognito/private browsing mode
  • Check your email address is correct
  • Use "Forgot Password" to reset if needed

Drawing Upload Issues

  • Supported formats: PDF, PNG, JPG, WEBP
  • Maximum file size: 10MB
  • If PDF doesn't display, try converting to image format
  • Ensure PDF is not password protected

Subscription Plans

Free Plan

Get started with basic inspection capabilities:

  • 1 inspection report
  • PDF drawing ballooning
  • Basic measurement modes
  • Manage measurement tools

Basic Plan

Essential tools for growing QA teams:

  • Up to 50 inspection reports
  • PDF drawing ballooning
  • Interactive drawing mode
  • PDF settings & branding
  • Custom report fields
  • Report sharing
  • Document attachments

Pro Plan

Complete solution for enterprise QA operations:

  • Unlimited inspection reports
  • All Basic features plus:
  • Measurement wizard
  • All measurement modes & statistics
  • Out-of-tolerance correction
  • Report sharing & batch export
  • Team & group management
  • Priority support & updates

Admin Panel Features

User Management

Two ways to add users:

  • Email invite — enter an email address. The user receives an invite link and sets their own password.
  • Username account — leave email empty, enter a username and temporary password. Give the credentials to the worker. On first login they set a new password and a 4-6 digit PIN.

To use username accounts, first set an Org Login ID in Admin > Organization settings. Workers log in with: Org Login ID + Username + Password.

Other actions:

  • Change user roles (Admin, PowerUser, User)
  • Remove users
  • Assign users to groups
  • Reset Password — for username users sets a new temp password; for email users resends the invite

Group Management

  • Create and name groups
  • Add/remove members
  • Groups affect PowerUser visibility

Measurement Types Management

  • Add custom measurement types
  • Edit existing types
  • Set display order
  • Configure SVG icons

Measurement Tools Management

  • Add measurement tools (Caliper, CMM, etc.)
  • Upload tool icons
  • Set tool availability
  • Precision per tool: an optional number of decimals (0 to 6) next to each active tool. Auto-corrected values on reports are rounded to the tool's precision when it is set, otherwise to the precision selected in the report toolbar. Leave it blank to use the toolbar setting. It only affects values generated by the OOT correction, never values typed by hand.

PDF Settings

  • Upload banner/logo image
  • Set header background color
  • Set header font color
  • Toggle signature display

Display Settings

  • Configure OOT (Out of Tolerance) highlighting color
  • Set correction range for batch updates
  • Configure bonus tolerance settings

Report Fields Settings

  • Add/remove custom fields
  • Configure field data types
  • Set mandatory fields
  • Configure autofill options
  • Set field order
  • Configure PDF visibility

Auto Increment field type: choose Auto Increment as the type and set a Base (prefix), a Separator and a Start number (e.g. `RPT`, `-`, `001`). Every new report gets the next serial automatically (RPT-001, RPT-002, ...). The value is generated when the Create Report dialog opens, checked again when the report is saved, and is read-only afterwards. Duplicated reports and reports made from a template also get a fresh serial. The number of digits follows the start number, so `001` gives three digits.

Keyboard Shortcuts

Report Page Shortcuts

  • Tab: Move between input fields
  • Enter: Save and move to next field
  • Escape: Cancel editing

Canvas Page Shortcuts

  • Scroll: Zoom in/out
  • Click + Drag: Pan the drawing
  • Click: Place balloon

Wizard Mode Shortcuts

  • Arrow Up/Down: Navigate dimensions
  • Enter: Save measurement
  • Tab: Move between fields

Contact & Support

Getting Help

For additional help:

  • Email: support@qascribepro.com
  • Documentation: Check the Help section
  • In-app: Use the AI Help Assistant (floating button)

Inventory Control

What is Inventory Control?

Inventory Control tracks the raw material your shop buys, holds and consumes, and links it to the parts you make.

It covers four things:

  • Material Catalog - every item you stock, its size, where it lives and how much is left
  • Suppliers - who you buy from
  • Orders - purchase orders from draft through to receiving
  • Settings - material types and your company details for printed POs

The central idea: when you take material for a part, it comes off your stock immediately. What the part does not hand back is what it used. There is no separate "consume" step to remember.

Who can use it

Inventory Control is available to the Admin and PowerUser roles.

Users with the User role cannot open the page, and cannot take or return material.

You reach it from the Dashboard. Inside, the left sidebar switches between Materials, Suppliers, Orders and Settings.

Adding a material to the catalog

Click Add Material on the Material Catalog page.

  • Code (required) - your own reference, unique per organization, e.g. `ss-304`
  • Name - a readable description, e.g. "SS-Rod"
  • Material Type - the family it belongs to, e.g. SS-320 or Aluminum. Pick from the list or add a new one with the + button
  • Stock Format - how the material is physically shaped (see below)
  • Dimensions - depends on the format
  • Location - where it is stored, e.g. "Bin 23". This is a label, not an enforced warehouse system

Stock formats and their dimensions:

  • Pieces - counted units, with an optional size (L, W, H, diameter)
  • Rod (D x L) - diameter and length
  • Bar (W x H x L) - width, height and length
  • Sheet (W x L x T) - width, length and thickness

The format decides what a stock quantity means. A rod's stock is a count of rods, not millimetres - the dimensions describe how big one rod is.

Understanding stock numbers

Each material shows:

  • Available - what you can take right now
  • On Order - quantity on issued purchase orders that has not arrived yet

Available goes down when you take material for a part, and up when material is received from a purchase order or handed back.

There is no "allocated" figure. Material taken for a part has genuinely left the shelf, so it is not counted as available. To see where it went, open the material and look at Held by parts, which names each part and how much it is holding.

Taking material for a part

Material is taken from the part, not from the catalog.

  1. Open a project and Add Part, or open an existing part and click Edit
  2. Go to the Materials Required tab
  3. Filter by Material Type or search by code or name
  4. Type a quantity into the Take column for each item you want
  5. Save

You can take from several materials at once - fill in the Take column on as many rows as you need. The footer at the bottom of the dialog shows what will be taken, on every tab, so you can check it without switching back.

On an existing part, the tab also shows Currently held by this part - how much was taken, how much came back, and what is still out.

If you ask for more than is available the save is refused and nothing is taken. Either the whole basket succeeds or none of it does.

Pieces and the part's Stock Qty: pcs taken from a Pieces material are added to the part's Stock Qty. This works one way only: returning material does not lower Stock Qty, and you can still edit Stock Qty by hand.

If you save a part whose Stock Qty is below its Required Qty, a warning appears with Save anyway. The save is no longer blocked.

Offcuts (Remains)

When you cut a 3000 mm rod down and have 1800 mm left over, that leftover becomes its own row in the catalog.

  • It is coded after its parent: an offcut of `ss-304` becomes `ss-304_1`, then `ss-304_2`, and so on
  • It inherits the parent's name, material type, format and location - only the size differs
  • It is marked with a REMAIN badge so you can tell it from full-size stock
  • It can be taken for another part exactly like any other material

Offcuts look after themselves:

  • Take an offcut and it disappears from the catalog - it is on the job now
  • Hand it back untouched and it comes back
  • Cut it down further and you get a new offcut, numbered from the original parent - so an offcut of `ss-304_1` is `ss-304_3`, not `ss-304_1_1`

Numbers are never reused. Each one refers to one specific physical piece, permanently.

Returning material to inventory

Open the part and click Return to Inventory in the Material Information panel.

For each item the part is holding you decide:

  • Whole units back - complete, uncut pieces going back on the shelf
  • Offcuts - cut-down pieces. Enter the new size; the dialog shows the code it will create before you commit

Only the dimension a cut can actually change is editable. A rod gets shorter but keeps its diameter. A sheet loses width and length but keeps its thickness. Pieces cannot be cut at all.

Anything you do not hand back simply stays with the part. It is not written off and not marked used. You can hold material for weeks and return it in stages. Whatever the part still holds when the job ends is what it consumed - you never have to declare that.

Finding things in the catalog

Every column has a filter directly under its header - type in Code, Name or Location, or pick from Material Type and Stock Format.

The Status filter is a set of checkboxes rather than a single choice:

  • Active - full-size stock you buy and re-order
  • Remains - offcuts currently on the rack
  • Archived - offcuts that were used up, plus materials you archived by hand

Active and Remains are ticked by default, so the catalog opens showing everything physically in the building. Untick Active to see only offcuts, or untick Remains to see only purchased stock.

An archived offcut shows the status Consumed, since it was machined away rather than filed away.

Suppliers

The Suppliers page holds who you buy from - code, name, contact details, payment terms and notes.

Click a row to open it, then click any field to edit it in place.

A supplier that has never been used can be deleted. One that appears on any purchase order can only be archived, which hides it from new orders while keeping the history intact.

Creating a purchase order

On the Orders page click New Order.

  1. Pick the supplier
  2. The PO number is generated for you
  3. Set an expected date and any notes
  4. Add line items - each needs a material, a quantity and a unit cost
  5. Optionally attach the supplier quote and any other documents
  6. Save as Draft, or Issue it straight away

A draft can still be edited freely. Issuing locks the order number into a generated PDF, sets the order date, and starts counting the quantity as On Order against those materials.

You can print or re-print the PO at any time from the order panel. A draft prints with (DRAFT) in the title so it cannot be mistaken for a real order.

Receiving an order

Open the order and click Receive on a line.

Enter the quantity that actually arrived - it does not have to be the full amount. Stock for that material goes up immediately, and the line records what is still outstanding.

The order status follows along by itself:

  • Issued - nothing received yet
  • Partially Received - some lines or some quantities have arrived
  • Received - everything has arrived

Once anything has been received the order's lines can no longer be edited, and the supplier quote can no longer be replaced. This is deliberate: the order has to keep matching what was actually delivered.

Documents on an order

An order can carry three kinds of file:

  • Supplier Quote - attach it when creating the order or later with Attach Quote. It can be replaced right up until something is received
  • Issued PO - the PDF generated when you issue the order
  • Other documents - delivery notes, certificates, correspondence. Attach as many as you like with Attach Document

Supporting documents can be attached at any stage, including after the order is fully received or cancelled - which is usually exactly when the delivery note or certificate turns up. Click any document to open it; click the × to remove one.

Minimum stock alerts

There are two different low-stock alerts. They are easy to confuse, so be clear which one you want.

Material stock alert - set on a material in Inventory Control. Warns when the *available raw stock* of that material falls below a threshold, so you know to re-order. Quantity only.

Part stock alert - set on the Minimum Stock Alert tab of the Add or Edit Part dialog. Warns when the *finished stock* of that part falls below a buffer against its required quantity. Supports a quantity or a percentage, and shows you the resulting piece count as you type.

Both send an alert to the recipients you choose, as a sticker note on the relevant page.

The movements log

Every change to stock is recorded. Open a material and go to the Movements tab to see its full history:

  • Receive - arrived from a purchase order
  • Issue - taken for a part
  • Return - handed back from a part, or a new offcut created
  • Adjust In / Adjust Out - a manual correction, which always requires a reason

The log is permanent. Entries cannot be edited or deleted by anyone, which is what makes it usable as an audit trail. If something is wrong, correct it with an adjustment - the mistake and the correction both stay visible.

Use Adjust Stock for genuine physical corrections - scrap, a miscount, a write-off. Do not use it to hand material back from a part; use Return to Inventory, so the ledger keeps the two apart.

Common questions

"This part still holds material" when deleting a part

The part has not returned everything it took. Deleting it would remove that stock from the catalog with no record of where it went. Use Return material in the message to go to the part, hand the material back, then delete it.

A material cannot be deleted

A material that has ever been used - in a movement, on a purchase order, by a part, or as the parent of an offcut - cannot be deleted, because doing so would break that history. Archive it instead: it disappears from the catalog and from new orders, and the history stays intact.

"Insufficient stock" when taking material

Another part may have taken it, or it was never received. Check Available on the material, and On Order to see if a delivery is outstanding.

An offcut vanished from the catalog

It was taken for a part. Tick Archived in the Status filter to find it, or open the material it was cut from and look at Held by parts.

Stock looks wrong

Open the material's Movements tab. Every change is listed with its date, type and who did it.

Platform Architecture & Security

Our Technology Foundation

QA-Report is built on a modern, secure and scalable architecture:

  • Database: Supabase, a SOC 2 Type II certified data platform (independently audited for security, availability and confidentiality), trusted by organizations like Mozilla, Johnson & Johnson and 1Password
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Learn more on the Technology & Security page at qa-report.com/technology

How Your Data Is Protected

  • Encryption: all data is encrypted in transmission and at rest
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  • EU hosting: all data resides in the EU (Frankfurt) under GDPR

On-Premise Data Option

For high-confidentiality industries such as aviation, military and defense, QA-Report offers an on-premise option: your sensitive data stays inside your own facility while your team keeps full web access on any PC across your facility network - no installs, no license limits.

On special request, the platform can be customized for full on-premises data deployment, tailored to your security requirements. Contact us at info@qa-report.com to discuss your needs.

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